Haih (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our platform at https://www.haih.ai.
1. Information We Collect
We may collect the following information when you use Haih:
- Name
- Email address
- Phone number
- Company and job-related information
- Communication preferences
- Interaction data (e.g., connections, messages, engagement)
2. How We Use Your Information
We use your information to:
- Facilitate connections between business professionals and verified sellers
- Enable communication through SMS, email, or platform messaging
- Provide relevant business-related information and services
- Improve platform functionality and user experience
- Maintain security, compliance, and fraud prevention
3. SMS Communications
By providing your phone number and opting in through our platform, you consent to receive SMS messages from Haih and verified professionals you choose to connect with.
- Message frequency varies based on your interactions
- Message and data rates may apply
- You may opt out at any time by replying STOP
- You may reply HELP for assistance
4. Consent and Opt-In
We only send messages to users who have provided prior express consent through one of the following actions:
- Submitting a form on a seller's profile page
- Accepting a connection request (lobby link)
- Opting in via keyword text message
- Scanning a QR code and submitting information
All consent actions are logged with timestamp and method for compliance purposes.
5. Data Sharing and Protection
- We do NOT sell, rent, or share your mobile phone number with third parties for marketing purposes
- Your information is only shared with the specific seller or professional you choose to engage with on the platform
- We implement reasonable security measures to protect your data
6. Your Rights and Choices
You have the right to:
- Opt out of SMS communications at any time by replying STOP
- Request access to or deletion of your data
- Update your communication preferences
To make a request, contact: support@haih.ai
7. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Maintain compliance records
- Resolve disputes and enforce agreements
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
For assistance, reply HELP or log into your Haih account to message support through the platform.
You may also contact support at support@haih.ai.